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ParentPay

ParentPay

In order to make payments to the school more convenient have introduced a new e-payment system called ParentPay. This enables parents/carers to make payments for dinner money, trips and the Governors Fund online via a secure website at www.parentpay.com.

 

If you require any help setting up your ParentPay account please contact the School Office.

 

FAQs

How do I log onto my ParentPay account?

Visit the website at www.parentpay.com.  Click the Login button.  Enter your e-mail address and password and click on the Login button.  You will be taken into your ParentPay account.

 

I have forgotten my username and/or password. What do I do?

If you know your username and have registered an email address with ParentPay:

Click here and follow the on-screen instructions

You will then be emailed a link to reset your password (if this link is not clicked within 7 days it will expire and you will need to use the forgotten password link again).

 

Can't remember your username or haven't registered an email address with ParentPay?

If you cannot remember your username (usually your email address), please contact the School Office who will be able to verify the email address linked to your account. You can then use the forgotten password feature on the login page to reset your password.

 

How do I credit my child's school meal balance? 

  1. Navigate to www.parentpay.com and log in.
  2. Select the Pay for <child’s name> meals button with the knife and fork symbol to credit your child’s school meal balance.
  3. Complete the amount you wish to pay.
  4. Select Add to basket.
  5. Select View basket and pay.
  6. Review the order summary details and either:
    Select Pay now (please note that the amount you are required to pay will be reduced by any credit you have in your Parent Account balance).  Complete the secure checkout. You will be given a final opportunity to review your purchases prior to committing your card payment.
    OR
    Select Pay using Parent Account (if you have sufficient funds in your Parent Account balance).
  7. You will receive an onscreen notification when you have completed your payment
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